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How Seamocean Empowers Their Team with Simple and Convenient Tips

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““With EasyTip our team feels very rewarded at the end of each day which is good for us as a business. We are also saving a lot of time and costs because all the tips go directly to the instructors without passing through the company.””

Deluca
Manager

Challenge

Meet Seamocean, a luxury water sports centre. Seamocean wanted to boost tips for their team. The problem was that the customers would only carry a mobile phone with them on most activities, so cash tips declined rapidly. Instead of sending payment links after activities, they wanted a platform that customers could use immediately after the experience and one which would handle direct payouts to their staff. 

 

Solutions

Seamocean uses EasyTip to collect individual tips for their Instructor team. Customers simply scan a QR code and select an instructor they would like to reward. For the business this reduces admin and for the team this empowers them to receive tips quicker. The team at Seamocean likes EasyTip because it instantly notifies them of tips and reviews, boots their motivation and is convenient for customers.

seamocean-casestudy

Result in numbers

tipincrease
Tips Increase
up to AED 800
per staff member
timesaver
Time Saving
up to 3 hours saved
in admin and accounting time each month
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