Why are there card fees?

At EasyTip, we are committed to ensuring that the process of tipping is fair, transparent, and rewarding for both customers and servers. When you leave a tip using EasyTip, it's important to understand how the platform works and how your contribution is utilised.

EasyTip only charges its users a nominal fee, which is less than a third of the transaction cost. This fee helps us maintain and improve our services, ensuring that the platform remains efficient, secure, and user-friendly. By contributing to these operational costs, you are supporting a system that guarantees your tips reach the intended recipients quickly and accurately. We find that 98% of customers cover this fee. 

When you decide to help cover these fees as part of your tip, you play a crucial role in ensuring that the server receives the full amount of your intended gratuity. This means that the hard-working staff who provide excellent service get their deserved recognition and reward without any deductions. Your willingness to cover the nominal fee demonstrates your appreciation for their efforts and supports a fair tipping environment.

Additionally, covering the transaction fee has broader benefits. It fosters a positive relationship between customers and service providers, encouraging staff to continue delivering high-quality service. Servers are more motivated and satisfied knowing that they are receiving the complete tip amount, which directly impacts their livelihood. This, in turn, enhances the overall customer experience, as happy and well-compensated staff are more likely to provide exceptional service.

EasyTip's transparent approach ensures that you, as a customer, are fully aware of how your tips are managed. Our goal is to create a seamless and equitable tipping experience where every dollar you tip makes a difference. By understanding and supporting the nominal fee structure, you contribute to a system that values and respects the efforts of service staff.

In summary, EasyTip charges a nominal fee that is less than a third of the transaction cost to maintain and improve our services. By choosing to cover these fees, you ensure that the server receives the full tip amount, fostering a fair and rewarding environment for all parties involved.

Thank you for supporting a transparent and equitable tipping system.